This Privacy Policy explains how MY - Financial Planning collects, uses, and protects your personal information in compliance with Malaysian laws and international standards. Review this policy to understand your rights.

What we collect

We only collect information you provide directly, or that is required for site security and analytics.

• We collect your name and contact information when you fill out forms or contact us directly.
• We may collect information about your financial scenario, but only as required to provide specific support.
• Site usage data is collected through cookies for analytics and troubleshooting.
• We never collect sensitive personal data without clear consent.

How we use your data

We use your data only to respond to your requests, schedule meetings, and deliver agreed-upon services. No data is shared or sold to third parties for marketing.

• To communicate with you about consultations or requested information.
• To improve our website experience based on aggregate analytics.
• To comply with legal obligations and respond to lawful requests.
• To maintain security and prevent fraud.

Legal basis

We collect and process your data only as permitted by law and for legitimate business purposes.

How we share data

We do not sell your personal data. Limited sharing may occur only when required for our services or by law.

• We may share your information with third-party service providers who assist with our website or business operations.
• Data may be shared with authorities if required by law or regulation.
• We ensure all partners meet strict security and privacy standards.

Data security

Your personal information is stored securely and accessed only by authorised staff. We use industry-standard security protocols and retain your data only as long as necessary for our business or legal obligations.

Your rights

You have rights regarding your personal data. We honor all reasonable requests in compliance with Malaysian law.

• Request access to your personal information.
• Request correction or deletion of your data.
• Withdraw consent for data processing at any time.
• File a complaint with the relevant authority if your rights are infringed.

Cookies

We use cookies only as necessary for site operation and analytics. You can control your preferences at any time in your browser settings or through our cookie banner.

Cookie Policy Cookie Policy

Contact information

If you have any privacy concerns or requests, contact us using the details below. We respond to all inquiries within two business days and comply with Malaysian privacy laws.

Policy changes

We may update this policy at any time. Changes will be posted here with a new effective date. Continued use of the site means you accept the changes.